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电话客服
家居电话-售后热线:1-877-482-5503
中文电视-售后热线:1-855-482-5588
销售热线:1-877-482-5522
中国大陆客户服务热线:400-608-8263
香港地区客服服务热线:852-9290-5888
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微信客服
iTalkBB微信客服提供24小时365天无休服务!您可以通过文字、图片、语音、视频等任意形式提出您的问题和需求,微信客服都会为您解决。
打开微信扫一扫,或者在微信中搜索“iTalkBBCA”即可关注iTalkBB微信号。
- Customer Complaints
- iTalkBB makes every effort to resolve your concerns conveniently and professionally in both English and Chinese 24/7. Should you have any questions, follow these steps to ensure your issue is resolved timely:
- 1. Contact iTalkBB Customer Care at 1-877-482-5503 or support@italkbb.com.
- A Representative will strive to resolve your concern, including transferring you to another team as needed.
- 2. Request to speak with Customer Care Department within iTalkBB.
- If the Representative or referred team is not able to correct your issue, request to speak with the Representative's Supervisor.
- Most concerns are resolved by Supervisor, but if necessary, you will be transferred to Support Manager, where your complaint will undergo further review.
- Support Manager will contact you within three to five days concerning your escalated request. If they are unable to meet this deadline, you will be informed of when you can expect a response.
- Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you. To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.
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请访问:http://dealer.italkbb.com
联系电话:1-877-482-5551
Email: info@italkbb.com
加拿大总部
多伦多办公室
Unit 9, 245 West Beaver Creek Road, Richmond Hill, ON, L4B 1L1, Canada
Email: info@italkbb.com
温哥华办公室
Unit 160, 13071 Vanier Place, Richmond, BC, V6V 2J1, Canada
Email: info@italkbb.com